All about FastTag – Mandatory from 15th December 2019


All about FastTag – Mandatory from 15th December 2019

FastTag is a new mode of collecting Toll Tax. It will be purely electronic collection of Toll Tax. NHAI has rolled out program for Electronic Toll Collection on Toll Plazas on National Highways which will be called as FASTag.

Indian Highways Management Company Limited (IHMCL) (a company incorporated by National Highways Authority of India) and National Payment Corporation of India (NPCI) are implementing this program with help from Toll Plaza Concessionaires, FASTag Issuer Agencies and Toll Transaction Acquirer (select banks).

Actually, FASTag is a device that employs Radio Frequency Identification (RFID) technology for making toll payments directly from the prepaid account linked to it.

It is required to be affixed on the windscreen of the vehicle and enables driving through toll plazas without stoppage.

FASTag has a validity of 5 years and after purchasing it, one need to recharge/ top up the FASTag as per individual requirements. FASTag will offers near non-stop movement of vehicles through toll plazas and the convenience of cashless payment of toll fee with nation-wide interoperable Electronic Toll Collection Services.

Use of FatTag would result in following advantages:

  1. Ease of payment – No need to carry cash for the toll transactions, saves time
  2. Near non-stop movement of vehicles leading to lower fuel cost.
  3. Online Recharge – FASTag can be recharged online through Credit Card / Debit Card / NEFT/ RTGS or Net banking
  4. SMS alerts for toll transactions, low balance, etc.
  5. Online Portal for customers
  6. Validity of 5 Years
  7. Incentive: You can avail a cashback of 10% on all Toll payments using FASTag in 2016-17
  8. Other benefits are:

(a)Environmental benefit  :      • Reduced air pollution,     • Reduced use of paper

(b)Social benefit    :                     • Reduced toll payment hassles ,      • Analytics for better highway management

(c) Economic benefit :  • Reduced effort in management at toll plaza,  • Reduced effort in monitoring centrally

Customer can avail a cash-back of 10% on all Toll payments using FASTag in FY 2016-17. The cash-back amount for a particular month will be credited back to your FASTag account within a week of subsequent month.

Adopting FASTag is voluntary at this stage of the program. However, it is mandatory from 15th December 2019

FASTag is presently operational at 240+ toll plazas across National Highways. FASTag has a one time Fee of ₹ 200. The refundable security deposit depends on the vehicle type. Please check other details on website of Issuer Agencies.


How to Buy FasTag.

The customer may visit any of the Point of Sale (POS) locations at Toll Plazas / Issuer Agency to get your FASTag account created. Customer may call on customer care no. Of the Issuer Agency to know more details. Customer need to submit a copy of the following documents along with the application for FASTag:

  1. Registration Certificate (RC) of the vehicle.
  2. Passport size photograph of the vehicle owner
  3. KYC documents as per the category of the vehicle owner (viz. Individual / corporate):


For Individual :


ID proof and Address proof from the list mentioned and 1 passport size photograph.

Driving License

PAN Card


Voter ID Card

Aadhar Card (with address)

For instance, valid driving license would be sufficient for Address & ID proof.


For Corporate customers and other details please visit web site of the participating banks / issuer Agency.

Note: (i) Issue of FASTag is subject to verification of original documents mentioned above by the issuing agency.

(ii) Customers are advised to bring originals of above documents while visiting PoS for purchase of FASTag.

(iii) The FASTag will be fixed on the vehicle’s windshield by the representative of the Issuer Agency only.

(iv) Any representative of the vehicle owner can provide the above documentation and information and purchase the FASTag.

The customer will receive an SMS with requisite details to his registered mobile number as soon as the toll transaction takes place. Periodic statement of account may also be obtained on website of the Issuer Agency after registration by the customer.

A vehicle with FASTag may use any lane at toll plazas by making cash payment. However, the FASTag will work only in the lanes demarcated for FASTag. Vehicle without valid FASTag entering FASTag lane will be charged double the applicable toll amount in cash.

The monthly pass facility is specific to each toll plaza. You may call customer care of the participating bank / issuer agency for further details.

Issuer Agency will electronically deduct the applicable toll fee from the customer’s account linked to the FASTag. This deduction will be done post the toll transaction. The customer needs to adequately fund the account which is linked to FASTag. This recharge process may be termed as top-up.

One canrecharge your FASTag account by making payment through cheque or online through Credit Card/ Debit Card/ NEFT/ RTGS or through Net Banking. FASTag account can be recharged upto Rs. 1,00,000.00 (Rupees One Lac only). For recharge, steps prescribed by the respective issuing agency on their web site need to be followed. Minimum recharge amount is Rs. 100.

One FasTag can be used only for one vehicle. One FastTag cannot be used for the two vehicles.

FASTag is issued to each vehicle based on KYC documents submitted. If a FASTag for instance bought for one Car is used for a Truck then such FASTag shall get blacklisted resulting into denial of vehicle passage from FASTag lanes on Toll Plazas. FASTag users are advised to desist from such practice.

In case of . In case of damage, the vehicle owner/ user could approach the Issuer Agency for replacement of FASTag. It is planned to extend usage of FASTag to toll plazas at State highways for tolling, parking lots for parking charge and various other payments at wayside amenities.